Refund & Return Policy
Capital Companion - AI-Powered Trading Assistant
At Capital Companion, we want you to be completely satisfied with our AI-powered stock analysis and trading tools. This policy outlines our procedures and guidelines for refunds and subscription cancellations.
We offer a 14-day money-back guarantee on all new subscriptions. If you're not satisfied with our service within the first 14 days after your initial purchase, you are eligible for a full refund.
To qualify for a refund:
- Your request must be made within 14 days of your initial subscription purchase
- Your account must be in good standing
- You must provide a brief reason for your refund request to help us improve our service
To request a refund, please contact our support team through one of the following methods:
- Email: support@major7apps.com
Please include your account email and the reason for your refund request. Our team will process your request within 2-3 business days.
You may cancel your subscription at any time. To cancel:
- Log in to your Capital Companion account
- Navigate to Account Settings → Subscription
- Click on "Cancel Subscription"
- Confirm your cancellation
Alternatively, you can contact our support team for assistance with cancellation.
When you cancel a subscription:
- You will continue to have access to Premium features until the end of your current billing period
- We do not provide partial refunds for unused portions of your subscription after the 14-day refund period
- Your subscription will not auto-renew after the current billing period ends
Once approved, refunds will be processed back to your original payment method within 5-10 business days, depending on your financial institution. The refund may appear as a credit on your statement or as a reversal of the original charge.
We understand that special circumstances may arise. If you're experiencing an issue with our service or have a unique situation that isn't covered by this policy, please contact our support team, and we'll work with you to find a fair resolution.
Can I get a refund after the 14-day period?
After the 14-day refund period, we generally do not provide refunds for subscription payments. However, we review exceptional cases on an individual basis.
Will I be charged after canceling my subscription?
No, after canceling your subscription, you will not be charged for any future billing cycles. You'll maintain access to Premium features until the end of your current billing period.
Can I get a partial refund if I cancel in the middle of a billing cycle?
We do not provide partial refunds for unused portions of your subscription period after the initial 14-day refund window has passed.
How can I track my refund status?
Once your refund is processed, you'll receive a confirmation email. If you have questions about your refund status, please contact our support team with your order reference number.
We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions about our Refund & Return Policy, please contact us at:
Email: support@major7apps.com
By using Capital Companion, you acknowledge that you have read and understood this Refund Policy.
Last updated: 04/25/2025